West Mirrors Customer Reviews

Based on 1353 reviews
87%
(1182)
11%
(154)
0%
(4)
0%
(3)
1%
(10)

Gorgeous mirror for the price. We hung it in our hallway.

Quality of work is not very good!

The mirror arrived broken into a million pieces and I have not received any confirmation of another one sent

Très beau miroir ! On croirait qu’il est fait sur mesure pour mon décor 😍

Beautiful mirror! Packaged super well! Be sure to have a pry bar handy 😅

Stunning mirror and fits perfectly in my space! It was packed very well although has a couple of ‘scratches’ but does not deter from look

Beautiful mirror! We mounted it to the wall but it’s also nice to be used as a standing one.

The shape is beautiful but the frame is thicker than it looks on the photos and also the finish in between the frame and mirror is done poorly with the glue very visible, uneven and chunky. Sad it didn’t work out for us!

Came with dried on silicon all over it. Not impressed.

Great quality & arrived in perfect condition.

I have not received yet

I wasn’t home when delivered. Asked my so. To open and make sure frame and mirror intact. It was…it looks great but the
distortion in the mirror is ridiculous. I’m now a 5’11 skinny model. Not reality.

Exactly as seen on the website… should have come with a mail for hanging though

In an attempt to return a damaged item I am getting the run around with the service representative. I will never shop with this company again considering the mocking tone and repeated emails asking for photos of the damaged item despite my sending the photos each time I am asked. Unprofessional and disrespectful are two words that describe my experience with this company. Awful.

Not a good quality

Item was broken and seller would not do anything to assist, including suggestions for repair

Love this mirror! High quality and looks great in my walk-in closet.

Well first off I can’t even open this crated package that even jaws of life can’t pry open with the million nails and wood pieces (though beautifully protecting the mirror) surrounding it. I was given only “free delivery option”. No white glove service option. Not even in the ‘order being processed email’(which Laura said in my customer service email ) was an option. I was told a 2 person delivery team would call me and set up delivery. Nope! One guy came and never called. Just left at bottom of stairs. Splinters galore carrying into home! How am I to open this? Took tools and Impossible. Then Kaen (I mean Laura ) said she would quote me for white glove service but you’re given 7 days to inspect and it’s day 5 and no quote! I told her it’s gonna cost more to bring people back out here to open it etc. They should meet me half way with cost!? West mirrors please make it more obvious that these large mirrors come crated and can you get Laura to get me quote? give me more time to inspect?